Reach Out to Us

Your Guide to ManilaPlayCasino Support!

You've got questions? We can help!

Welcome to our Contact Us page! We understand that navigating the world of online gaming can sometimes be challenging, and we are here to assist you every step of the way. Whether you have questions, need assistance with your account, or want to provide feedback, our dedicated team is ready to help you have the best experience possible.

Get in touch

Our goal is to make it as easy as possible for you to get in touch with us. No matter what your query is, we have the right people and resources to address your needs. Here’s how you can reach out to us.

Your problems solved

We believe in providing quick and effective solutions to all your problems. Here are the different ways you ca n contact us, depending on the nature of your inquiry.

General help

For any general inquiries about our services or your account, our customer service team is always ready to assist you. You can reach them via email at support@manilaplaycasino.com or give us a call at 1-800-MNL-PLAY (1-800-665-7529). Whether you’re new to our platform or a seasoned player, we are here to help with any questions you might have.

Reporting issues with a casino

If you encounter any problems while using our casino, such as technical difficulties or concerns about fair play, it is crucial to report them to us immediately. Our team takes these issues very seriously and will work diligently to resolve them as quickly as possible. Please send any reports to issues@manilaplaycasino.com, and be sure to include as much detail as possible to help us address the problem efficiently.

Getting expert advice

Our team includes industry experts who are well-versed in all aspects of online gaming. If you are looking for tips on how to improve your gameplay, advice on betting strategies, or insights into the latest trends in online casinos, our experts are here to help. You can reach out to them at experts@manilaplaycasino.com and get personalized advice tailored to your needs.

Celebrate a big win

We love to celebrate our players’ successes! If you’ve had a big win and want to share your story with us, we would be thrilled to hear from you. Not only do we enjoy celebrating with you, but your story might also inspire others. Please send your winning stories to winners@manilaplaycasino.com. Who knows, you might even get featured on our website or social media channels!

Careers

Are you interested in joining our dynamic and growing team? We are always on the lookout for talented individuals who are passionate about online gaming and customer service. If you think you have what it takes to be part of our team, check out our current job openings and apply by sending your resume and cover letter to careers@manilaplaycasino.com. We offer a range of exciting opportunities across various departments, and we’d love to hear from you.

Press office

For media inquiries or press-related questions, our press office is the right point of contact. We are happy to provide information, arrange interviews, or offer insights into our operations and the online gaming industry. Journalists and media professionals can contact our press office at press@manilaplaycasino.com.

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Quick answers for common questions

We understand that sometimes you need answers right away. To help you find the information you need as quickly as possible, we have compiled a list of frequently asked questions.

Yes, we are a premier online casino offering a wide range of games, including slots, table games, and live dealer options. Our goal is to provide a fun, safe, and fair gaming environment for all our players. Whether you are a novice or an experienced gamer, you will find something to enjoy on our platform.
Security is a top priority for us, and we are committed to ensuring that our players’ personal and financial information is protected at all times. If you have questions or need more information about our security measures, please contact our security team at security@manilaplaycasino.com. Our team will be happy to provide you with detailed information about how we keep your data safe and secure.
Absolutely! We know that managing your deposits and withdrawals is an essential part of your gaming experience, and we are here to help with any questions or issues you might have. For assistance with deposits or cashouts, please contact our finance team at finance@manilaplaycasino.com. They can guide the best payment methods, help resolve any issues, and ensure that your transactions are processed smoothly.
We make an effort to reply to every inquiry within a day. However, response times may vary depending on the nature of your request and the volume of inquiries we receive. Rest assured, we prioritize all inquiries and work diligently to provide timely and helpful responses. Your satisfaction is important to us, and we are committed to addressing your concerns as quickly as possible.
Our industry experts are seasoned professionals with extensive experience in online gaming and casino operations. They are well-versed in the latest trends, strategies, and technologies in the industry. If you would like to learn more about our experts or seek their advice, please contact experts@manilaplaycasino.com. They are here to provide you with the insights and guidance you need to enhance your gaming experience.
We appreciate your choice of us for your online gaming requirements! We are committed to providing you with top-notch service and support. If you have any further questions or need assistance, please do not hesitate to get in touch with us using the contact information provided above. We look forward to hearing from you and helping you enjoy the best possible gaming experience.